Start Up Khwela Hopes To Make Taxi Travel Seamless For Commuters. Most people have been in a situation where they want to know whether taxis will be available to avoid going to the rank and having to wait without knowing when they will come or if they will come at all. People who are not familiar with a certain neighbourhood can simply download the app and it will tell them the precise location of the taxi rank as well as other information that will make the use of public transport seamless.
Khwela was designed to cater to the needs of the commuters in that it offers crucial information that will help make travelling in taxis much similar. It was founded by Khona Khumalo in 2018 with the goal of making travelling by taxi efficient safe and convenient.
In an interview with ITWeb Khumalo said, “Most of us have had to use taxis at some point in our lives and would agree that information does not flow freely in a way that allows commuter to feel empowered.”
Khwela is a one stop shop for anything related to taxis. It provides the latest taxi rank industry updates, routes and rank information, it also gives customers a platform where they will be able to voice out their concerns, queries and even share their taxi experience.
“Once you download the app, you login to your account. The app will show you where you are. You type into the search engine your preferred destination and Khwela will provide you with options of the nearest route and taxi rank available to you based on your geographical location, including the cost price for your trip.” said Khumalo in an interview with ITWeb.
This is a mobile app for South Africans by South Africans that gives commuters the power the important information it needs about taxis at an affordable price. Khumalo invested his own money into the business in the initial stages and was determined to improve taxi travel for customers. “Khwela is an idea aimed at innovating the taxi industry for the commuter. We wanted to add value to an industry that services a majority of South Africans.” said Khumalo in an interview with ITWeb.
