Autoway Service Centre Ruimsig Aims To Provide Quality Customer Service

Autoway Service Centre Ruimsig Aims To Provide Quality Customer Service. Autoway Service Centre Ruimsig is an automotive service centre with a core business focus on the mechanical repairs and maintenance of all types of vehicles; a franchisee of Autoway Service Centre (Pty) Ltd. It opened its workshop in October 2014 and has since upheld its philosophy of zero compromise on quality staff, products, and services. The company’s client base ranges from commercial vehicle owners and 4x4s to company fleets, and it welcomes the broader market that includes anyone who owns a vehicle, predominantly motorists who are out of warranty or drive vehicles older than three years. The workshop is fitted with the latest computerised and diagnostic equipment, and it has a team of experienced and dedicated personnel to complement its contemporary and comfortable environment.

Autoway Service Centre understands what it takes to manage a fleet and that each company is unique in terms of its requirements – that is why it has adopted a flexible yet professional approach to undertaking servicing and repairs of fleet vehicles at competitive rates. The company believes that it offers a service that few others can match through building trusting relationships with its clients and delivering on its promises. As an accredited member for the Retail Motor Industry Organisation (RMI), it is committed to maintaining high standards of business ethics and keeping up to date with developments in the industry. The company is equipped to work on all types of vehicles and can also stamp its client’s service book.

Its mission is to provide high quality, convenient and comprehensive auto repairs at a reasonable cost to any individual who owns a motor vehicle in our area of operation. All its business dealings are based on trust and loyalty. The company continuously aims for 100% customer satisfaction and endeavour to discover new ways to exceed their clients’ expectations in terms of its quality workmanship, customer service, and timeous turnaround. It strives for service excellence through: timeous response to customer requests, competitive rates Flexibility – able to meet customer needs, consistency, No additional work done without customer approval, Parts replaced with new generic OEM parts, expert advice and always available to assist.

Autoway Service Centre Ruimsig is a one-stop facility for all auto servicing needs, offering greater value to its customers by not merely focusing on select services and repairs but its workshop is also fitted with the latest computerised and diagnostic equipment that enables us to deliver quality work and the ability to offer a guarantee to its customers.

By Thomas Chiothamisi

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