How Zinia Seeks To Deliver IT Services Tailored To Businesses Only. Zinia Connect is a specialised enterprise service company; they recommend and implement to the communications and IT solutions for large organisations. It was founded in 2009 by Warren Bonheim, who also serves as the company’s Chief Commercial Officer (CCO). Bonheim has extensive experience in business as he started and ran a PABX and Premicell business in the telecoms industry for seven years.
Zinia Connect aims to deliver exceptional experience to all its clients through hard work, cutting edge technology and a talented team. “”As businesses become increasingly complex, competitive, global and time sensitive, reliable connectivity can make the difference between success and failure.” said Bonheim in an interview with ITWeb.
Zinia was formed over 10 years ago as a business Internet Service Provider (ISP) delivering the best networks under one roof. In just 10 years Zinia has grown into a formidable force with 80 employees and a service ethic its client’s rave about. “We have created the ‘wow factor’ at Zinia by making the experience of dealing with us extraordinary. Our customers love dealing with us because we dint just provide a purchase but rather an experience that is welcoming, friendly and personal. At Zinia we are passionate about customer service, it is about thinking differently, about being genuine and providing customers with a service level way beyond their expectations.” said Bonheim in an interview with ITWeb. The group now provides internet, Voice, Outsourced IT and specialized enterprise solutions to companies in South Africa.
The company specialises in bringing businesses products and services such as Broadband Fibre, Business Fibre, Wireless Broadband, LTE Broadband, Security Firewalls and IT Services. “At Zinia we are about the business of the internet to business clients only. This means that we can specialise our solutions to the unique challenges facing companies in South Africa. This singular marketing approach may seem limiting to other providers but we feel that this has allowed us to pinpoint our focus in making the internet a service driven asset for our clients.” explained Bonheim in an interview with ITWeb.
Its technology systems, transparency and leadership approach drives total accountability. The company uses the best technology systems to manage a state of the art NOC, customer helpdesk, CRM and IT management. The group now provides internet, Voice, Outsourced IT and specialized enterprise solutions to companies in South Africa.
