How Auto & General Became One Of The Leaders In The Insurance Industry. Auto & General continues to affirm its footing as a formidable leader in South Africa’s competitive short-term insurance industry. The revolutionary streak continues with a commitment to service excellence whilst retaining the core values that have positioned auto & general as a leader in the South African insurance industry.
For over three decades, South Africans have relied on Auto & General to take care of all their insurance needs – from car insurance and home insurance to business and life insurance as well as Value Added Products. It was established in 1985 as part of TIH (Telesure Investment Holdings); this proudly South African company has made its mark globally – providing peace of mind to over 11 million people in more than eight countries. It is a diverse, agile and evolving company as it is constantly pursuing new ways to deliver on its customer’s changing needs, its commitment to service excellence remains constant – making it a leader in the South African insurance industry.
The growing SME market was one of the factors that prompted Auto & General’s Business Insurance product. It is confident that it is able to meet and surpass the needs of this untapped market. The company has built strong relationships with its brokers, small and large, who play a pivotal role in the growth of its business. With the addition of Business Insurance to its product suite in 2005, the broker business was given a boost. Since then, it has continued to grow and maintain a robust broker network. Likewise, its longstanding partnership with Tracker provides both positive results for its business and peace of mind for its customers.
It remains committed to South Africa’s ongoing transformation efforts and have embarked on several projects to support this, which include: A leadership programme for previously disadvantaged individuals, which allows for successful candidates (who complete their training) to be considered for permanent employment. This is an accelerated management development programme to increase its ability to fill management positions with transformation candidates.
The company believes in making a sustainable impact on its neighbouring community of Diepsloot, Johannesburg. Its CSI strategy is focused on developing and nurturing partnerships with like-minded-organisations, which focus on skills development, education and food provision.
