Samsung Launches Its Door-To-Door Repair Service In South Africa
Samsung Launches Its Door-To-Door Repair Service In South Africa. Samsung has launched a door-to-door service repair service in South Africa for its smart phones, tablets and watches. The service will allow customers who require repairs to have their Smartphone collected from their home or business, and returned, provided the property is within 40km of a customer care centre.
According to Business Tech, Samsung has detailed the process as follows: Once one has selected the service, Samsung will arrange a collection time. The cost of both the pick-up and return of the Smartphone is R330. The device will be picked up and the customer will be able to track the repair progress. They will be notified when the repair is completed. A delivery time will be arranged. Due to Covid regulations, the product will be sanitised and packaged before the customer.
Instead of visiting one of the company’s customer care centres, Samsung device owners will now be able to request a repair online, have their device collected at home or their office, and then returned again once it is fixed. Samsung said that a device repair service of R330 (both ways) is applicable, and additional costs will be applied to pick-up and delivery times missed by the customer.
Samsung Electronics Co., Ltd is a South Korean multinational electronics company headquartered in the Yeongtong District of Suwon. It is the pinnacle of the Samsung chaebol, accounting for 70% of the group’s revenue in 2012. Samsung Electronics has played a key role in the group’s corporate governance due to circular ownership. Samsung Electronics has assembly plants and sales networks in 74 countries and employs around 290,000 people. It is majority-owned by foreign investors. It is the world’s largest manufacturer of consumer electronics by revenue. As of 2019, Samsung Electronics is the world’s second largest technology company by revenue, and its market capitalisation stood at US$520.65 billion, the 12th largest in the world. Samsung is a major manufacturer of electronic components such as lithium-ion batteries, semiconductors, image sensors, camera modules and displays for clients such as Apple, Sony, HTC and Nokia.
