How HiGuru Aims To Provide A Platform That Facilitates Communication Between Customers And Businesses
How HiGuru Aims To Provide A Platform That Facilitates Communication Between Customers And Businesses. HiGuru’s story has its foothold in humble beginnings. Starting out as a small team of customer-centric individuals, the company grew tired of the conventional methods of business to customer interaction. Within the evolving digitally-driven economy, it saw an inherent need to provide both businesses and customers, with an easy to use platform that could facilitate better communication, fundamentally help businesses grow and retain their valuable customers, but equally delight customers, by making them feel more prioritised and improve their overall experience.
At the start of its journey, it soon realised that there was a fundamental synergy and beauty in combining the power of AI and the wonder of human intellect, to enhance communication. The company wanted to ensure that both businesses and their customers could converse easily, using the right tools and technology available. It was out of this need to birth a new era in advanced communication, that HiGuru was created.
HiGuru’s team has grown but it still shares the same exuberant passion for understanding the customer experience, and building a platform that enables businesses to manage their customer’s expectations, and more importantly communicates more expertly, in the most convenient way possible. HiGuru is not limited in its offering. It offers diverse and innovative products together with its partner companies to provide the best communication solution possible. Its highly-qualified engineering teams are hand-picked to do development and integration, from low level chipset hardware development to advanced software development on state of the art cloud servers.
The company prides itself on some of its core competencies such product innovation; solution design, development & integration; application development; IOS, Android, Web, Cloud solutions; Security; Big data; AI and IoT prototyping. HiGuru draws international talent with engineering teams in the USA, Europe and Africa. Its global presence allows it to produce innovative solutions, utilising know-how, solutions and skills acquired worldwide. The company is a medium sized player but large companies partner with it, such as, Vodacom, Walmart, LSI and ADT.
