Start-Up EduPower Skills Academy Opens New Campus In Athlone Cape Town
Start-Up EduPower Skills Academy Opens New Campus In Athlone Cape Town. Durban-based EduPower Skills Academy has opened a state-of-the-art campus in Athlone, Cape Town. The launch has been welcomed by the company’s Western Cape (WC) clients as the campus has been established to meet the demand for high-quality skills development in the area.
Rajan Naidoo, Managing Director of EduPower told Venture Burn that, “Through our academies in Durban and Johannesburg, we have refined a training model that not only benefits our clients by facilitating high-quality learnerships, we also deliver life-changing skills development for SA’s unemployed youth, from which they can build sustainable careers,”
“We chose the Athlone location as it is a central hub in the Western Cape and easily accessible for our learners. It is also large enough so that both the training and work experience required for our learnerships sit under one roof,” Rajan explained. “Cape Town is fast becoming the call centre nucleus on the continent and the sector currently employs more than 60 000 people. In fact, over the past five years, the regional BPO industry has created 35 000 additional job opportunities to service the international community,” he said.
EduPower’s training is focussed on the Business Processing Outsourcing (BPO) and Contact Centre industry. It has specialised in this industry for two reasons: with 20 years of experience, the company are experts in this field and more importantly, the industry offers excellent entry level employment prospects. With this focus on BPO, the majority of its training takes place in its custom fitted experiential contact centre. A first in the skills development industry in South Africa, this facility gives EduPower the opportunity to teach and train relevant skills for all aspects of BPO including Quality Assurance, Surveys, Lead Generation, Customer Service and Telesales.
“One of the key growth sectors in SA is BPO, so we focus our work experience on upskilling our learners to meet the needs of this industry. While we offer several different learnerships, our model is based on delivering structured, experiential on-the-job learning opportunities through which our youth can develop the career skills most in demand by today’s employers,” Rajan added.
