SA Outsourcing Start-Up Sigma Connected Announces Its Expansion To Focus On Domestic Clients
SA Outsourcing Start-Up Sigma Connected Announces Its Expansion To Focus On Domestic Clients. South African outsourcing startup Sigma Connected has announced its expansion to focus on domestic clients, to do this the company has launched Sigma Connected South Africa.
With this move the company aims to create up to 1,000 new jobs in local communities. Sigma Connected, which offers ‘white label’ customer contact centre services, has launched Sigma Connected South Africa with a focus on solely serving the country’s domestic clients.
The launch of the new business will see the opening of a new headquarters in the Cape Town suburb of Woodstock, and a state-of-the-art contact centre in the Cape Flats, Mitchells Plain – a move which will see Sigma becoming the first Global Business Services (GBS) operation in Western Cape to provide contact centre solutions from Mitchells Plain. The business will be part of the wider Sigma Connected Group, which has been serving the international energy market for 11 years from its bases in Diep River and the Retreat areas of Cape Town. Owned by the Johannesburg-based Digicall Group, six businesses from Digicall will also be incorporated into the Sigma Connected South Africa brand.
Managing Director of Sigma Connected David Neale said in the company’s website, “As a hugely experienced and South African-owned business, we are delighted to launch this new venture to solely serve and concentrate on the domestic market in South Africa. “There are already 200 staff housed in our new headquarters in Woodstock, which benefits from an excellent public transport network which makes it easier for our staff to travel to and from work.”
He continued to say. “We are also very proud to be the first ever GBS to establish ourselves in the Cape Flats area of Mitchells Plain taking the job opportunities to where the workforce is. This will cut down on the need for costly travel for them and also enable us to support the community where our employees live.”
