Vodacom Business Announces Its Partnership With Wyzetalk
Business

Vodacom Business Announces Its Partnership With Wyzetalk

Vodacom Business Announces Its Partnership With Wyzetalk. Vodacom Business has announced that it has partnered with Wyzetalk so that businesses can rely on the continued maintenance and updating of the mobile solution and will also benefit from consulting and advisory services throughout the complete employee-communications journey.

Proving its importance on a global scale, Wyzetalk is currently used by more than 30 blue-chip clients across five continents, engaging over 700 000 employees daily. “Aside from boosting engagement, our digital employee-experience solution automates critical business processes, upskills employees through digital learning, and improves efficiencies and productivity for the businesses we serve, including Anglo American, Woolworths, the Shoprite Group, Sasol and others spanning many business sectors,” Gys Kappers, Chief Executive Officer for Wyzetalk said in a statement.

Wyzetalk is run on a secure and scalable platform that enables tiered admin permissions for database management and content publishing. Clients can segment content and messages for specific audiences within the business, and access analytics and reporting from every engagement on Wyzetalk’s unified real-time dashboard. The solution’s ability to easily integrate with existing business systems like payroll, e-learning and shift-management helps deliver relevant, personalised information to staff. Vodacom is a leading and purpose-led African connectivity, digital and financial services company. From its roots in South Africa, the company has grown its business to include operations in Tanzania, the Democratic Republic of the Congo (the DRC), Mozambique, Lesotho and Kenya. It’s mobile networks cover a population of over 303 million people.

For business unit managers, the partnership helps reduce cost inefficiencies and boost productivity by analysing baseline data. It allows businesses to identify problem areas, with recommendations given for relevant actions to take. For human capital, the solution helps map the employee-experience journey, designs engagement surveys and devises appropriate strategies for corrective action to enhance levels of engagement.

By Thomas Chiothamisi
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