How inMotion Flowers Seeks To Please Its Customers Through Personalised Customer Service
How inMotion Flowers Seeks To Please Its Customers Through Personalised Customer Service. inMotion Flowers (formerly Flowers for Africa) is a relatively small, but incredibly passionate online florist in South Africa with over 18 years of experience in the floral industry.
The company’s strength lies in its attention to detail, passion to please its customers and ability to provide personalised customer service. It loves going the extra mile, and with it customer satisfaction is always guaranteed! Originally a quaint florist shop in Durban, inMotion Flowers now offers flower, hamper and gift deliveries in virtually all towns and cities in South Africa, including the big four, Johannesburg, Cape Town, Durban and Pretoria.
The company’s mission is to bring its clients the highest level of quality and reliability at an affordable price as its reliable same day flower, next day hamper and gift delivery, and personalised customer service is unmatched anywhere in South Africa! Plus all the company’s products are backed by its 100% satisfaction guarantee. The company offers unique flower arrangements and gifts custom orders – clients can choose their own flowers or make up their own custom hamper to suit their budget. The company offers various styles such as Vase, Bouquet, Arrangement, Basket, Posy; Hampers & Gifts Wedding Flowers & Funeral Flowers; Silk Flowers; Corporate Gifts, Reception Flowers and Flower Contracts.
inMotion Flowers knows how important it is to give back to the community and to help others less fortunate. The company thought long and hard about how it can make a difference, and decided it would donate R5.00 from every successful order it received to one of a number of charities it thinks could do with a little extra help. So just by placing an order, it’s clients are helping others in need. It also built a unique donation system into its website so that its customers have the option of making their own donation.
