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Uber Eats Halts Services In Certain Areas Of Soweto Due To Safety Concerns For Delivery People

Uber Eats Halts Services In Certain Areas Of Soweto Due To Safety Concerns For Delivery People. Uber Eats South Africa took to Twitter to announce that it is halting its services in some parts of Soweto due to safety concerns for delivery people.

The post read, “It is with great disappointment that starting 5 September 2022, Uber Eats deliveries in some areas of Soweto will not be available due to the safety risks that continue to threaten the businesses of delivery people. As a company that prioritises the safety of users on the platform, we have engaged rigorously with delivery people through roundtables and surveys to better understand the realities they face on the ground when it comes to safety.”

According to a statement, from 5 September, Uber Eats deliveries will not be available in these areas: Meadowlands hostel, Dube hostel, Diepkloof hostel, Emdeni South, Mzimhlope, Zola, Pimville, Peenyvile, Noordgesig, Dobsonville and Davelin. Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Users can read menus, reviews and ratings, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser.

The post continued to say, “Based on these insights, we therefore had to make the tough decision to put a pause on these areas for delivery services by way of the Uber Eats App. Merchants in these areas continue to be fully operational on the Uber Eats App and Eaters can still place their orders; however, these are limited to pick-up due to the delivery service being temporarily closed.”

By Thomas Chiothamisi
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