Dimension Data Launches 360 Observability To Optimise Application Performance And Reduce Multicloud And Hybrid It Complexity
Dimension Data Launches 360 Observability To Optimise Application Performance And Reduce Multicloud And Hybrid It Complexity. Dimension Data a leading IT solutions and technology provider has announced the launch of 360 Observability. The managed service allows organisations to achieve deep visibility over their cloud-native applications, and hybrid IT and multicloud infrastructure correlated to business context across the entire IT stack. It combines end-to-end maturity assessments of architectures and strategies tied to desired business outcomes and key performance indicators (KPIs), and application monitoring for comprehensive visibility into contingent performance issues to enable teams to quickly remediate problems.
Today, modern applications operate in highly complex, distributed environments. Teams often struggle to deliver secure, exceptional and reliable digital experiences because they lack insights tied to business outcomes.Dimension Data 360 Observability, powered by Cisco Full-Stack Observability, moves beyond domain monitoring with a fully integrated approach to application performance, digital experiences, resource optimisation, multicloud infrastructure, and network and application security. With 360 Observability, teams can proactively identify, prioritise and resolve the most important issues that could impact the user experience and the overall business.
“At Dimension Data we have a legacy of collaboration and partnership, and it is this spirit that has seen us help our clients navigate digital and cloud transformation for the past 30 years,” says Jeff Jack, the Principal Practice Head Cloud at Dimension Data. “ The launch of the Observability solution across our region marks a new chapter for our clients as well our business. The solution will provide enterprises with a tool that allows them to view end-to-end performance across systems, applications, multiple clouds and networks – all using advanced analytics and automation to transform operations and deliver a superior customer experience fuelled by Cisco technology.
Key features of 360 Observability include application and infrastructure health checks, customisable monitoring dashboards, intelligent alerts and reports, and fault isolation and acceleration capabilities. Year-round proactive application monitoring provides businesses with real-time, comprehensive visibility into the full stack of available data, while observability assessments optimise costs and performance. This maximises digital business revenue, promotes proactive issue identification at the root, and empowers rapid remediation.
“Increasingly, customers want the flexibility to consume the most advanced observability and analytics as a managed service,” comments Alexandra Zagury, VP of Partner Managed and as-a-Service Sales at Cisco. “Dimension Data’s 360 Observability demonstrates how these capabilities can be jointly developed and delivered, built on a foundation of Cisco Full-Stack Observability, to help our shared customers achieve superior digital experiences, drive revenue, and accelerate digital transformation.”
