Business

Robtronics/Dunoworx And Cell C Partner To Shape Futures With Skills Learnerships

Robtronics/Dunoworx And Cell C Partner To Shape Futures With Skills Learnerships. Dunoworx, a 51% black-owned company, was formed in March 2022 to take over the entire Cell C repair centre, which today looks after the mobile handset repairs for Cell C customers. Cell C’s Enterprise Development Fund which invests in the education and development of South African Youth, is a proud investor in the Dunoworx Learnership Program. This collaboration marks a significant milestone in driving technological advancements and revolutionizing workforce development.

As leading specialists in mobile device repairs and replacements, Robtronics/Dunoworx, is passionate about upskilling our country’s youth. This commitment was evident when the second intake of enthusiastic candidates recently embarked on an intensive 12-month Robtronics/Dunoworx Learnership Programme which will empower them to become fully qualified Mobile Phone Repair Technicians.

The skills programme is made up of well carved out modules facilitated by experienced engineers and industry moderators. Once the modules are completed the learners are placed within various parts of the business to gain practical experience. Course modules also cover skills such as entrepreneurial skills, customer service, front desk management, personal grooming, sales skills and customer communication skills to ensure that they leave the course fully equipped and employable.

Robtronics uses their expertise in reverse logistics to ensure maximum efficiencies are consistently achieved. Led by a management team that applies their collective 45 years of experience, coupled with the effective use of sophisticated systems, Robtronics manages all variables in the after sales aspect of handset / mobile device repairs, cell phone replacements and service. It is this collective expertise which is being imparted to the students who have been selected to take part in this Learnership Programme.

Mark Robbins, MD of Robtronics commented on the company’s investment in upskilling young men and women within the device repairs sector: “Education is the future of this country and Robtronics is heavily invested in upskilling the under privileged community. We offer learnerships on how to repair mobile phones and our candidates learn every aspect of the business by working in the business so that they are fit for industry once they have completed the course. What they can take away from it will give them the ability to start their own businesses and employ other people in the future.”

By Thomas Chiothamisi
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