Airlink Suspends Its Air Services To And From Richards Bay
Airlink Suspends Its Air Services To And From Richards Bay. Airlink regrets to announce the suspension of its air services to and from Richards Bay. This has been necessitated by the SA Civil Aviation Authority (SACAA) downgrading Richards Bay Airport’s fire and rescue service capability which disqualifies the airport from accommodating commercial airline operations.
“The safety and wellbeing of our customers, crews and equipment is paramount for Airlink and we scrupulously follow the SACAA’s safety regulations. However, Richards Bay is an economically important route and we intend to resume services on the route as soon as the SACAA lifts the restriction on the airport,” explained Airlink Managing Director and CEO, Rodger Foster.
Airlink apologises to ticketholders for any inconvenience caused by the suspended service. Holders of tickets for flights between Johannesburg and Richards Bay should contact Airlink’s Customer Service office on +27114517300, or their travel agent, to be rebooked for travel at a later date, or to another destination (e.g. Durban), or to request a refund.
Airlink is a privately-owned, premium airline in South Africa, serving the largest network of 47 destinations in 15 African countries and St Helena Island. Airlink has the largest fleet of 68 commercial aircraft. Airlink’s on-time performance is consistently better than 95%, and this is a clear indication of the company’s determination and commitment to remain synonymous with customer centricity, punctuality, service excellence, and reliability. Airlink is proudly the most on-time South African airline for 2020, 2021, and 2022 as measured by the Airports Company of South Africa.
