Top Merchants Announced At The Uber Eats Merchant Awards
Top Merchants Announced At The Uber Eats Merchant Awards. Uber Eats recently hosted its inaugural Merchant Awards in South Africa, celebrating outstanding restaurants and other non-food merchants on the platform. The ceremony took place at The Roof in Bryanston, Johannesburg, where industry leaders, partners, and esteemed guests gathered to honour these remarkable achievements.
The public had the opportunity to participate by nominating their favourite local merchant from across the country through the app. This event showcased the rich diversity and talent within the local retail and hospitality industry, with 50 nominees competing for recognition across 18 categories. As the ceremony unfolded, the winners emerged, each one acknowledged for their exceptional performance within their respective categories.
The highlight of the event was the prestigious ‘Merchant of the Year’ award, presented to KIMCHI, a small business located in Cape Town. This award, which came with a prize of a R100,000 promotional offer funded by Uber Eats, 10 promotional offers for four staff members to be used on the Uber app, R10,000 worth of ads credits for 2024 and a badge that will appear next to the merchant’s listing on the Uber Eats app. All these prizes acknowledge the restaurant’s overall excellence in all aspects of its business, including food quality, customer service, and innovation. KIMCHI has consistently delivered outstanding Korean cuisine, capturing the hearts and taste buds of South Africans. KIMCHI also took the runner-up position for Best Asian Cuisine.
Additional winners included New York Bagels, renowned for their authentic New York-style bagels, clinching the ‘Highest Ratings’ award. Meanwhile, AA Sushi, a small business based in Johannesburg, claimed the title in the ‘Best Customer Availability’ category. AA Sushi is recognized for its consistently fresh and delightful sushi offerings and unwavering commitment to customer satisfaction and convenience. Blue Bottle Liquors secured the ‘2023 Delivery Choice’ award in Gauteng, spotlighting alcohol which is a growing category for consumers on the Uber Eats platform.
According to Nakampe Molewa, General Manager for Uber Eats, Sub-Saharan Africa, the Awards provide an opportunity to celebrate the hard work and dedication of merchants who use the Uber Eats platform. He added: “We are proud to work with such incredible merchants who consistently go above and beyond to deliver exceptional food, goods, and services. Their dedication to quality and innovation has played a significant role in the growth and success of Uber Eats in South Africa. Uber Eats remains committed to nurturing and promoting the growth of the South African hospitality and retail industry.”
The Awards not only celebrated the achievements of local businesses but also underscored the platform’s dedication to supporting and empowering merchants. They serve as a testament to the platform’s commitment to revolutionising the delivery industry, creating a thriving ecosystem where businesses can flourish, and customers can access a diverse range of options.
