To Anywhere Carriers Is A Logistics Company That Aims To Offer Excellent Customer Service

To Anywhere Carriers Is A Logistics Company That Aims To Offer Excellent Customer Service. To Anywhere Carriers (TAC) is a national vehicle transportation organisation founded in 2005 with a vision to become the leader in the vehicle transportation market by serving the market through quality instead of quantity and creating customers for life through service excellence. It regards its faith and commitment to service excellence as the cornerstone of its organisation. The company delivers on it by ensuring its carriers are regularly upgraded and by building its business model around the customer’s needs. It specialises in the distribution and storage of vehicles throughout South Africa.

TAC is one of the few carrier companies that offer point to point vehicle delivery which makes it faster and safer because of less handling and focusing on its client’s needs. Even though it provides vehicle carrier services and vehicle storage to major brands, so much more as it strives to perfect the requirement of its customers, it values the individual who wants to transport a single vehicle as a valued customer. Management and staff are passionate about their duties and will work on a hand in glove principle.

Staffs constantly undergo training in their respective job functions to ensure high performance standards. For the customers peace of mind its drivers are also incentivised based on performance and low damage ratio. The company’s drivers form the backbone of the company and are treated accordingly with its HR office on the service floor at its workshop and an open door to the CEO. TAC does not only play a major role in point to point vehicle delivery throughout South Africa but also as a socially responsible company in community development.

As a service provider TAC has the vision to “create customers for life” and wish to assist its customers by ensuring the quality of its service is above the expected industry standard. TAC regards its customers as one of the most important asset of its business.

Customer satisfaction is based on respect, commitment, service levels and strong performance measurement. TAC’s goal is to run a lean but efficient operation that can compete in every segment of the market. It assures its customers of its best service and intentions at all times, as its slogan “Moving and Storing Your Vehicle Is Our Business.”

By Thomas Chiothamisi

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