Engen Details How It Aims To Pump Convenience As DSV Locker Footprint Grows
Engen Details How It Aims To Pump Convenience As DSV Locker Footprint Grows. Engen always aims to continually reinvent the way it does business, to ensure that it delivers smarter solutions and offers differentiated products that enrich the lives of its valued customers.
Engen’s partnership with global transport and logistics firm DSV is a case in point, with 257 Engen retail services stations across South Africa now offering DSV lockers and associated courier services. DSV lockers allow for a cost-effective, convenient, and safe way to send and receive parcels – which customers can do 24/7 while they fill up with petrol and buy their everyday necessities from Quickshop.
“Engen continuously looks for ways to improve our customer experience through innovation and pioneering convenience services across our industry leading 1 000+ service stations network, with our exclusive partnership with DSV being one such service,” comments Enoch Hermanus, Engen’s acting General Manager: Retail.
Launched in 2014, the DSV Locker meets first and final mile needs in an industry fuelled by the growth of direct to consumer, staff, or supplier requirements. Delivery options include physical address to-locker, and locker-to-physical address delivery services, anywhere in South Africa.
Hermanus continued to say, “Some exciting plans lie ahead, including our new Locker-to-Locker service currently being piloted at 10 of our sites, which enables customers to send a parcel from one locker to another locker. Recipients can collect the parcel at their convenience from a locker, rather than from a home or office delivery.”
