Intercare Group Introduces Innovative Online Healthcare Services
Intercare Group Introduces Innovative Online Healthcare Services. Intercare has launched a unique online healthcare offering, fully integrated with its existing physical network of world-class primary care facilities. By offering on-demand, cost-effective care from anywhere, these services address many of the barriers South Africans face in accessing affordable, quality healthcare, including distance, time, and money.
“In structuring its online health services, Intercare has focused its capabilities around the most pressing needs of both employers and individuals. This includes helping to navigate the healthcare system by guiding when and where to seek care, integrating this with convenient, affordable alternatives to in-person care, and delivering services within this online environment that address priority health needs. In addition, it was important for Intercare to maximise the convenience, flexibility, and choice in how these services can be accessed,” says Hendri Hanekom, managing director, Intercare Group.
Intercare offers an internationally recognised and accredited AI-based medical guidance platform which interviews individuals regarding their symptoms and risk factors and then advises on the most appropriate level of care, with an accuracy of over 93%. Recommendations include emergency care, in-person visits, online consultations, and self-care. The platform is web-based and accessible from anywhere on any internet-connected device.
Using best-in-class technology, Intercare has established a virtual healthcare facility staffed by experienced healthcare professionals, facilitating online consultations. This secure and confidential service is accessible from any device with an internet connection and caters to chat-based, telephonic, and video interactions. Healthcare professionals can send patient documents within the chat, such as a script, sick note, or referral letter. This virtual facility can be accessed directly or via seamless integration with the medical guidance platform.
