How Internet Service Start-Up CipherWave Provides 24/7 Service Support To Its Clients
How Internet Service Start-Up CipherWave Provides 24/7 Service Support To Its Clients. CipherWave is a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate and collaborate with their customers, employees and suppliers.
The company owns and manages its own network infrastructure, which enables it to provide efficient, speedy service and support that its customers can count on 24/7. The company offers a wide range of locally hosted and supported cloud services including Disaster Recovery as a Service, Backup as a Service, Cloud Connect, Office 365, hosted PBX and more. Its cloud is powered by Veeam, VMware and Microsoft allowing its customers to leverage existing technologies, products and licensing when moving into its local cloud.
The company is built on superior 24/7 service support as it has enhanced tools give its round-the-clock insight into their network. CipherWave strives to build solid relationships with the people behind the businesses that it works with. It’s success stories and retention rates are testimony to its transparent, dedicated approach to service excellence. “While there may be similarities across the technologies that ISPs offer, we believe that it’s our unwavering focus on exceptional service and dedication to exceeding the expectations of our customers and partners that sets us apart.” Wayne D’sa, Managing Director of CipherWave said on the company’s website.
CipherWave provides customisable, reliable, and scalable uncapped business internet, voice and cloud services, and have a national footprint with branches and data centres in Johannesburg, Cape Town, and Durban – including a state-of-the-art data centre in Midrand, which is housed inside a category 5 vault, the first of its kind on the continent./
Like people, no two businesses are the same, this is why CipherWave works closely with its clients to ensure that solutions are tailored to tick the boxes on their specific list of needs. Its bespoke solutions are able to support businesses across a wide range of industries.
